Emergency Fuel Contract FAQs

An ‘emergency fuel contract’, also known as a ‘priority fuel contract’, is an agreement that we will deliver fuel in the event of an emergency in a predetermined timeframe which is agreed when you come on board. This means that when you let us know that you’re in need of emergency fuel, you can rest easy that your much-needed fuel supply is already on its way. This service is invaluable for fuel-dependent organisations who can’t afford the risk of downtime.

For an annual fee, we will deliver your emergency fuel within a pre-agreed timeframe and ensure that your fuel supply reaches you before disaster strikes.

When you take out an emergency fuel contract with Crown Oil Environmental you can reap a host of benefits, including:

• Your fuel needs will become our priority
• Fast delivery of any volume of fuel across the UK
• Emergency service available 365 days a year
• Contract retention, lower insurance risks and prevents loss of revenue
• An array of service level agreement (SLA) options available
• One point of contact to look after your fuel needs
• Peace of mind to prevent stress or panic during an emergency

Explore more benefits of our priority fuel contracts by speaking to a member of our team today by calling 0330 123 3399.

You need a priority fuel contract to mitigate risk in the event of an emergency. By becoming a priority fuel contract customer, you’ll move up the queue and safeguard your business when disaster strikes.

Yes, our emergency fuel service is available 24/7, 365 days a year. Regardless of the weather or scenario, you can count on us to deliver your emergency fuel.

If your organisation simply cannot operate without fuel or emergency power then our priority fuel service is essential to safeguard your business and prevent risk. Examples of organisations we’ve worked with include:

• Hospitals and care homes
• Data centres and internet hosting companies
• Food storage and manufacturing, farms
• Pharmaceuticals and lab testing companies
• Schools and universities
• Public services and government buildings
• Any other business that relies on fuel round-the-clock

Your fuel will arrive within a pre-agreed timeframe that’s determined when you sign up to the contract. This timeframe will vary depending on the volume of fuel needed and your site location(s).

Our sister company Crown Oil supplies a wide range of emergency fuels, including:

• HVO fuel
• Diesel (DERV)
• Red diesel (gas oil)
• Industrial heating oil (IHO)
• And many more…

The fuel experts at Crown Oil will be able to discuss your options with you and explain more about our fuel delivery services.

This will vary depending on your site location(s), how quickly you will need the fuel and the volume of fuel that you would require.

The easiest way that an organisation can monitor their fuel levels is with a tank telemetry monitoring system. With tank telemetry, your account manager can view the fuel levels of your storage tank remotely in one personalised dashboard and notify you when your fuel levels are running low. In addition to this, we’ll give you option of free fuel management from Crown Oil that will streamline your fuel supply process by automating your deliveries.

Yes! Prevention is always the best cure when securing your backup fuel supply. With our planned preventative maintenance services we can look after your stored fuel to ensure a seamless transfer to your backup generators in the event that you need it.

We can deliver as much emergency fuel as you require across the UK, 365 days a year. All you need to do is speak to our fuel delivery experts over at Crown Oil to discuss your requirements and they’ll do the rest.